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Terms and Conditions

  1.  We Ship Worldwide with warranty & Phytosanitary Certificate from Bali, Indonesia.

  2. Kindly check your order status via email ( or whatsapp (+6281238606868)

  3.  First in First out system in our order system

  4. Indonesia Shipping Policy obliged a phytosanitary certificate from the Quarantine service by the Ministry of Agriculture for every plant export to ensure all shipped plants are free of pests & diseases. Indo Tropical Plant will provide Phytosanitary service for free for all of our plants.

  5. IndoTropical Plant responsible for inspection in Indonesia, after the package is sent, all inspections in the destination country are the responsibility of the buyer

  6. All forms of taxes and inspection fees in the destination country are the responsibility of the buyer

  7. The buyer is required to provide shipping instructions to comply with the regulations of the destination country, If the buyer does not, Indo Tropical Plant will follow the standard procedure and the buyer has no right to sue if any problem occurs. Any issue will be solved through discussion.

  8. Cancellation is not allowed after 24 hours post order, we don’t accept return or plant exchange.

  9. Warranty void if the package retains by the custom by more than 3 (three) days.

  10. Warranty policy. Please read here

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